Responsible Gaming
Our Commitment to Responsible Gaming
At MrLens.ca, we are committed to promoting safe and responsible sports betting. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. This page provides resources and tools to help you gamble responsibly.
Age Verification
Sports betting in Canada is only available to individuals who are 18 years of age or older (or the legal age in your province, whichever is higher). By using MrLens.ca, you confirm that you meet the legal age requirement in your jurisdiction.
If you are under the legal gambling age, please do not use our services. Parents and guardians are encouraged to monitor their children's online activities.
Gambling Should Be Entertainment
Remember these important points:
- Only gamble with money you can afford to lose
- Never view gambling as a source of income or a way to make money
- Treat all gambling losses as the cost of entertainment
- Set a budget before you play and stick to it
- Never borrow money to gamble
- Balance gambling with other hobbies and activities
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognize any of these warning signs in yourself or someone you know, seek help immediately:
- Chasing losses — trying to win back money you've lost by gambling more
- Hiding gambling activities or lying about the time and money spent gambling
- Gambling with increasing amounts to get the same excitement
- Neglecting family, work, school, or other responsibilities due to gambling
- Experiencing anxiety, depression, or mood swings related to gambling
- Borrowing money, using credit cards, or taking loans to fund gambling
- Unable to stop or cut back on gambling despite wanting to
- Gambling to escape problems, stress, or negative emotions
- Relationships suffering because of gambling habits
- Financial difficulties or debt related to gambling
Self-Help Tools & Betting Limits
MrLens.ca provides the following tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum loss limit to prevent excessive losses
- Reality Checks: Receive regular reminders about how long and how much you've been gambling
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gambling
- Account Statements: Review detailed records of your betting activity and spending
To access these tools, log into your MrLens.ca account or contact our customer support team.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Canada
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Responsible Gambling Council
Website: www.responsiblegambling.org
Phone: 1-800-GAMBLER (1-800-426-2537)
Provides resources, counseling referrals, and support for problem gambling in Canada -
Gamblers Anonymous
Website: www.gamblersanonymous.org
A peer-support fellowship offering meetings and recovery programs across Canada
International Resources
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UK — GamCare
Website: www.gamcare.org.uk
Free confidential support and counseling for problem gambling -
UK — GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for UK gambling operators -
Australia — Gambling Help Online
Website: www.gamblinghelponline.org.au
Free counseling and support services for problem gambling -
United States — National Council on Problem Gambling
Website: www.ncpgambling.org
Resources and referrals for problem gambling support
Take Action Today
If you are experiencing problem gambling, please reach out for help now. Recovery is possible, and support is available. There is no shame in seeking assistance — many people have successfully overcome gambling problems with proper support.
Contact a counselor today:
- Call the Responsible Gambling Council: 1-800-GAMBLER (1-800-426-2537)
- Visit www.responsiblegambling.org for confidential support
- Speak with our customer support team to access self-exclusion tools
Questions?
If you have questions about responsible gambling or our self-help tools, please contact MrLens.ca customer support. We're here to help you enjoy sports betting safely.